Order Cancellation
If you have purchased an item but need to cancel your order, the shop must be contacted within 24 hours of your purchase.
Shipping
Orders will be shipped within 3 days from the time payment was received. Order will ship ground. If you need your order to ship air please contact the shop before your purchase is made so we can make those arrangements.
Refunds/exchanges
We are only accepting returns within 30 days from purchase date. If your material arrives damaged please contact us immediately.
Product Policy
Annake Designs specializes in jewelry work with natural stones. Since the materials used are real, there may be small imperfection in a stones or materials used in regards to color, shape, or consistency. Please contact us before your purchase if you have any concerns.
