Luulla
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Blackbird Soap Company

Welcome to Blackbird Soap Company!"Homemade made natural soaps and body products with a bizarre twist!"Here you'll find more than just your ordinary s..
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Welcome!

Here you'll find more than just your ordinary soap bar. So step away from a dull world of chemical filled products and take a leap into a place where homemade natural products and imagination are born.


My mission is to inspire the uninspired, to renew your views on natural products! We're not just another hippie made bar of soap we're a place where skin pampering fun and creativity come together for you to experience.


We specialize in handcrafted cold processed soap, lotions, creams, lip balms, and much more.


Feel confident in your purchase. Our ingredients are listed on all of our products and easy to read with no fancy wording to complicate it.


We'd love to hear from you on your thoughts about our site and products!


Payment

I do expect immediate payment made through PayPal. The wonderful thing about Paypal is you do not have to be a PayPal member to use its services: simply click on “I do not have a PayPal account” to pay with a credit card. If payment is not received, I will try contacting you immediately via convo and/or e-mail. If payment is not received within three days, transaction will be canceled.


Shipping

I will always do my very best to have packages shipped within 1-4 business days (usually that same day) of your processed payment. Our hours of operation are Monday-Friday 10am-5pm. MST. I am off on all major holidays. So unless discussed ahead of time, items are only shipped Monday-Friday. Orders after 5pm Friday will not start being processed till Monday.


Should you require a quicker shipping method than first class or priority please contact me ahead of time and I would be happy to calculate shipping costs for you.


INSURANCE: I do not offer insurance unless requested ahead of time. Insurance is completely optional and at the buyer’s expense. Please contact me in advance is this is something you would like to purchase. However, if you are buying a large number of products, I recommend the purchase of insurance.


Shipping - In transit

I cannot be held responsible for packages being damaged by the postal services. But, if something has happened to the package in transit, please contact me.


While I try to ship in a timely manner, USPS shipping times are only guidelines. Please make sure you purchase gifts enough ahead of time. If you need me to ship ASAP, please leave a Note to Seller AND convo me to confirm. I will do my best on my end to help make sure your gift arrives on time. You can always upgrade and pay for overnight shipping if necessary - I am more than happy to offer it.


Feedback

Please let me know how I’m doing by leaving positive feedback after you’ve received your purchase. My number one priority is customer service. If you are ever unsatisfied, PLEASE contact me FIRST before leaving feedback so I can rectify the situation. I I want you the customers to feel happy leaving positive feedback. ♥


Refunds and Exchanges

At this time, due to the nature of my products I do not accept returns or exchanges. In the event there is a problem when your item arrives, please let me know within three days of receipt of your purchase so together we can find a solution. I take every measure possible to package your item securely but I do understand that accidents can happen during shipping.


Additional Policies and FAQs

I do accept custom order! Please convo me to see if what you want is possible. Because my items can be custom made to fit your needs, I cannot offer refunds once the product is complete. However, I will send completed photos before the product ships to ensure you are completely happy with your custom order. So please be sure to be very detailed and specific with your custom request.


Please contact me with questions or concerns before leaving feedback, and I will get back to you as soon as possible and do what I can to resolve any issues. My number one priority is customer satisfaction.