Welcome
Welcome to ZIC! You chose felt because you love it as much as I do, thank you for supporting my store, that encourages me to design more and more pretty things may help make people a cozy life. I just love it. I will never stop because of you.
Payment
We accept paypal only.
Payment should be clear within 48 hours, after receiving the payment, please allow 2-3 business days to construct.
Shipping
We will ship via Hongkong post or China post with tracking number. We ship the item to the address left on your Paypal account. Please make sure your address is updated and accurate.
Refunds and Exchanges
All products have been checked and packaged in good condition before dispatch. In case the item is defective, please inform us within 30 days of receipt, we will replace a new one or refund. We unfortunately do not have control over certain circumstances such as weather condition, delay by post office, & etc.
Additional Policies and FAQs
