Guaranteed handmade by our talented tailors.We are glad to make this dress for you by custom orders, so we prefer to make this dress according on your measurements and desired length.Measurements, which should be taken strictly according to the above instruction by professional, not by yourself.

1. Full Bust = inches or centimeters

2. Waist =

3. Hips =

4. Length from hollow to floor without heels =

5. Lenght from hollow to floor with heels on =

6. Natrual height without heels =

7. Natrual height with heels =

8. Dress color =

9. Event date =

10. If you are from Brazil, please kind tell us CPF number =

It's really so necessary, without CPF number, the dress can't be shipped;

1. Accessories: The bidding is only for the dress, not including any accessories such as gloves, jacket, wedding veil, or petticoat and so on, please tell us if you also want to order the accessories, we will give you good price;

2. Changes: We usually don't accept changes on the original design, but if you really want to change, we can do our best to do it for you, but if the final effect is not as nice as you expected, we don't accept return and refund, please be noted;

3. Dear Ladies, now buy our goods, custom time 5-10 days, normal custom time, expedited customization only 3-5 days time, expedited shipping only need 2-4 days time, expedited orders you can also pay A little expedited fee to us, so we know that your order is an urgent order, our expedited costs is 15 dollars, the list price a lot of support, thank you

Expedited link: http://www.luulla.com/product/830865/expedited-customization

1. Your dress will be packed in a waterproof plastic bag firstly, and then in professional DHL/EMS/UPS shipping bag;

2. We work with DHL, UPS, EMS, Aramex, China Post Air Mail, you can choose right one you want; We also use other post office depend on different countries and safety, and we will inform you the tracking number after post;

Cancellations Policy:

1. Orders cancelled within 24 hours after payment confirmation will be eligible for a full refund;

2. Orders cancelled within 1--3 days after payment confirmation will be eligible for a partial refund, consisting of the full shipping cost and 50% of the product purchase price;

3. Orders canceled after 3 days of payment confirmation will be eligible for a partial refund consisting of the full shipping cost and 40% of the product purchase price;

4. Once your order has been shipped, it can no longer be cancelled;

1. If you are returning dresses or accessories, please make sure they are in their original condition unworn, unwashed, unaltered, undamaged, clean, free of lint and hair and with tags intact and attached.

2. The shipping fee when you sent the dress back will be on your account, please be noted;

3. For return of custom made dresses, a restocking fee of 30% of the product purchase price will be charged, please be noted;

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Feedback:

After you got the goods:

1. If you like it, please kindly give us 5 stars feedback and nice reviews, we will appreciate it so much;

2. If you don't like it, please contact right away, we will do our best to help you to solve the problem;

Enjoy your shopping!

What is this store's return and exchange policy?

1, Delivery time:

Rush order: within 25-35 days,

Normal time: Within 15-25 days (From May to Dec)

Around 30 days (From Jan to April), it's busy season together with spring festival holiday, so produce time will be long.

2, Packing: in order to save your shipping cost, each dress will be packed tightly with water proof bag .

3, Shipping: by UPS or DHL or some special airline.

4, Payment: Paypal, bank transfer, western union

5, Return Policy:

We will accept returns if dresses have quality problems, wrong delivery time, we also hold the right to refuse any unreasonable returns, such as wrong size you gave us or standard size which we made right, but we offer free modify.

Please see following for the list of quality issues that are fully refundable for:

Wrong Size, Wrong Colour, Wrong style, Damaged dress- 100% Refund or remake one or return 40% payment to you, you keep the dress.