Paypal is preferred, but mailing a check or money order is fine, too. Please pay through PayPal within three days of your order. Let me know if you would rather pay by check or money order.
I ship US Postal service first class on any package weighing less than 13 ounces. Packages weighing more than 13 ounces are shipped Priority Mail. Shipping includes delivery confirmation. If you need your yarn right away, let me know and I can give you a price quote for Priority Mail to your zip code. If payment is by check or echeck, I will ship as soon as the check clears. Let me know if you would like insurance for your yarn.
It's important to me that you are happy with your yarn. If for any reason you aren't happy with it, let me know so I can make it right. If you want to return or exchange a yarn, I ask that you do it within seven days of receiving the yarn. The buyer is responsible for all return shipping costs.
I love to do custom orders! Some of my favorite yarns came from colorways that people requested. I usually have a two week turn around time for custom orders, but I can sometimes hurry that along if you have a yarn emergency. If you would like a custom yarn, let me know.
