You may call me if you have any questions regarding a order or possible order
912-576- 2764
If you have any questions, feel free to email me through etsy
Orders are fulfilled by deadlines! So please include deadline at checkout.
***All orders needed within 10 days of purchase will have a $10 rush fee invoiced after purchase***
I have the right to refuse light thread color options, fonts and long phrases
PAYMENTS
We accept paypal and postal money orders. If paying with a postal Money Order, please contact me for address information.
7% sales tax is included on all GA purchases
All USA purchases are sent Priority shipping
International sales are shipped via first class unless they weigh more then 4lbs, then they are shipped priority.
International customers, please note that buyer is responsible for any duties or taxes that may be assessed on your package upon import.
Shipping Internationally can take anywhere from 2-3 weeks up to around 5 weeks depending on mail and customs
There are no refunds due to the nature of my products after your purchase has been started on. If there is a issue, please contact me to we can work something out.
If your item is wrong (mis-spelling, wrong style) due to my mistake , I will be more then happy to replace it at no cost to you.
All items are approved before made,to ensure your item is made properly and you are satisfied, so please be sure, font, font size and color is correct before approval.
Only details included in the notes section will be used for your order unless notified by email and I acknowledge that it was received.
There is a 10% cancel fee that will be deducted from the refund given, upon approved reasons, after the order has been started.
If a refund is the only solution to a issue and it is agreed upon, shipping charges will not be refunded and it the responsibility of the buyer to mail the purchase back.
If a return is the only solution, there is a fee due to being custom made.