I accept Paypal, the safe, fast and easy way to pay.

3 business days*

* Except for made-to-order purchases, which can take 4 days to ship.

**I always ship to the Paypal address unless otherwise requested by you (in a convo or "message to seller" box).

Shipping does not come with tracking number unless the buyers chooses so and wants to upgrade the postage at their own cost. Convo me before purchase if you need a tracking number! (usually 8,10$CDN for canadian shipping and 13,95$CDN for US and international shipping)

*Canadian shipping arrival: usually within 2 to 13 business days but this is not guaranteed.

*US shipping arrival: usually 6 to 12 business days but this is not guaranteed.

*International shipping arrival: usually 4 to 6 weeks to arrive to you.

**Attention Australian customers: shipping time is around 2 to 3 months.

INTERNATIONAL BUYERS: any custom or duty charges are the responsability of the buyer, so please check with your customs office if you are concerned about possible tariffs.

PACKAGING

Necklaces and bracelets: comes on a sturdy necklace card, in a clear bag. This bag is then put in a bubble mailer with a little freebie for orders over 25$.

Earrings only: If you buy earrings only, they will be placed on a pretty earring card in a clear resealable bag and then mailed in a bubble mailer.

Please note that to reduce waste, multiple items may be wrapped together. If you would like items individually wrapped, please leave a note in the "message to seller" box at checkout or convo me.

Items come from a smoke-free but cat-loving environment.

I want you to be 100% happy with your order so if for any reason you are not satisfied, convo me within 10 business days of receipt so we can find a way to fix it.

Refunds, exchanges or repairs are all available options:

*Refunds: item must be in the same condition as shipped and the buyer must warn me within 10 business days of receipt.

*Exchanges: item must be in the same condition as shipped and the buyer must warn me within 10 business days of receipt. There will be no exchanges on earrings, due to the intimate nature of the item.

*Repairs: the buyer must warn me within 10 business days of receipt.

***

We'll work out together what works best for both of us. Buyer is responsible for shipping the item back to me.

Please, do contact me with your comments before leaving neutral or negative feedback.

ABOUT THE MATERIALS

Some of the beads I use come from nature. I do my best to select to most beautiful beads but please be aware that gemstones, shells, pearls, etc may come with minor inclusions, variations of color or imperfections.That's what makes them so pretty and unique!

***Color may vary dependent on computer or other device being used to view items.

CUSTOM ORDERS

I am taking custom orders so convo me if you want a unique piece created by me...and you! I am thrilled whenever I get the chance to work with a customer and designing together something beautiful that makes both of us happy!

***FACEBOOK***

Find me on facebook: www.facebook.com/veniciacreations

CARE INSTRUCTIONS

Recommended for light to medium duty wear. You should always remove the jewelry when bathing, swimming and sleeping. Please don't store your jewelry in the bathroom, the humidity is not good for any jewelry. Mild soap and water is all that is needed to keep it clean and shiny. Enjoy!