Welcome to our store, thanks for your interest in our dresses, we accept Credit Card and PayPal payment.
Dresses can be made with custom sizes and color, wholesale and retail are also warmly welcomed. Service email: adeledress@hotmail.com
A Condition:
1.Style: brand new, column, mermaid or A-line style.
2.Length: knee length, Tea Length, or floor length are all available.
3.Fabric: imported satin, silk, special taffeta, stretch satin, organza, chiffon, lace, tulle are available.
4.Embellishment: beading, embroidery, appliques, handmade flowers, handmade ruffles are available.
5.Color: color free, all the colors on our color chart are available.
6.Closure: Zipper back or Lace up back.
7.Lining: Boned and Fully Lined.
B Size Unit: Please refer to the above standard size chart carefully if you choose standard size, to make sure the standard size fit you well. Sizes (bust)/(waist)/(hips)/(Hollow to Floor) are very important.If you need to do custom size, please provide sizes listed below:
1.Bust = __ inches
2.Waist = ___ inches
3.Hips = ____ inches
4.Shoulder to Shoulder from back = ____ inches
5.Hollow to floor no shoes=_____inches
6.Full height from top head to floor no shoes=_____inches
7.The dress shoes height=______inches
8.Arm length:= ___________inches (For long sleeve dresses)
9.Armhole:= ___________inches (For Long sleeve dresses)
10.Occasion Date:=________
C Deliver Time: (including processing time and shipping time)
Normal time: 15-20 days
Rush order: within 15 days, You need to choose "Rush Order Shipping" option when placing order.
D More information you need to know:
1. Packaging: Delicate box package or plastic bags, each dress will be packed tightly with water proof bag.
2. Shipping Method: by UPS or DHL or some special airline
3.Payment: we mainly accept PayPal payment at this moment, it's easy and safe.
E About Feedback:
Thanks so much for your bidding, hope you can get your perfect dress here. If you received an unsatisfied item for some reason, please do not worry and contact us immediately, we will try our best to help. Much appreciated if you can leave a 5 STAR positive feedback if you are satisfied with our items and services.
Usually our shipping time is 3-10 days,we will ship the dress by DHL,UPS,TNT.Fedex.EMS,and so on
1. All the dresses were be made as 95% similar as the picture ,if you request 100% same as the picture ,please don t make payment.
2. If you bought it ,and not love it after you received it , I refuse return !!!!
3. We accept return the items within 3 days after you receive it . But buyer is responsible for the return shipping cost. After getting the returned item, we will refund the customer at the item's price ( excluding the shipping costs to and from ).
4. If your order has been received and it is not what you ordered, or if your item has a manufacturer defect, pls contact us within 3 working days, then send back the item and we will send you an replacement for free.
5. All items considered for exchange or refund must be returned in "as new" condition, complete with all package materials, otherwise the item will be considered used item and maybe considered for trade-in purposes only. We do not cover any items for damage after use.
6. Since computer screens have chromatic aberration ,especially between CRT screen and LCD screen,we can not guarantee that the color of our products will be exactly the same with the photos you see. And the same color but different fabric must has chromatic aberration, so if you asked us to return money back just because chromatic aberration, we will not accept.
Q: Where can you ship to
A: We ship worldwide. There may be particular locations that we might require additional information to ship to, However, if such a rare event were to occur, we will get in touch with you ASAP.
Q: What kind of warranty or guarantee do you offer on your products?
A: We sell products that we believe to be of high quality and reliability. Before shipping each dress to our customers, our Q&C personnel will do detailed check to ensure high quality and it's never be our intention to send out damaged or faulty goods.
Q:What if I don’t like the item, can I return it back?
A: It depends, if your product arrives in a defective manner, mis-shipped or color error, you are qualified to get refund. However, if the item is not faulty or it is made in accordance with the size you selected but does not fit, please note that we will Not accept your return application.
Q: When will I receive my items after I place an order?
A: Normally, it takes 5-10 business days for tailoring and 3-7 business days for shipping.
Q: What payment methods do you accept?
A: We currently accept PayPal payment. If you don’t have PayPal account,you can open one which is very easy. Paypal can be used by Credit Card (Visa, MasterCard, Discover, and American Express),Debit Card, or E-check (i.e. using your regular Bank Account).
Q: How can I receive a full refund?
A: After confirmation, please return your items and give us the tracking number for next steps, it normally takes 3-5 business days to make a refund and our customer service representatives will inform you by e-mail after refund has been successfully issued.
Q: How can I make a change on my order?
A: Before you proceed to check out you can leave your request about the products in order note. We will check it carefully and try our best to satisfy you. If your order is requested urgently, it is better for you to contact us in 2 hours after you’ve paid. In addiction, if you have already paid and need a change, please contact our customer service representatives immediately, we will discuss with the tailors to see if it is possible. However,refund&exchange is not available when your order is finished.