Mary Jane Black High Heels

It is important that you are 100% happy shopping with our shop. If a reason arises and you are not completely satisfied with your items.

You can simply return them for full refund or exchange. 1.You can return the items in 5 business days after you get the items or exchange.Over 5 business days after you get the item,We don't accept the return or exchange.

But If we send the right item and right real size item and no quality problem.We don't accept return.(Pls ignore the size lable(different size label between of countries))

So once you get the item,any problem,CONTACT US AS SOON IN 5 BUSINESS DAYS.

2.All items must be returned in their original condition, unworn, unwashed, with all tags attached.Returns that are damaged, soiled, altered, may not be accepted. 3.Buyer is responsible for shipping charges on returned merchandise. 4.If you want to cancel the order after it's shipped,please sign the parcel and then return it to the address we provide(plz contact us first).We will arrange the refund once we get the returned parcel from you,but we will deduct real shipping cost of the refund as compensation for our shipping fee.

We are committed to providing the most perfect, most Innovative products and the most advantage price and good pre-sales after-sales service.Our products have been sold to more than 50 countries and regions. During recent years, we have gained real credibility and widespread customer's trust. We are factory direct sales agents.Headquarters in Hong Kong.ship from Hongkong.Our shipping way is USPS at USA. The other countries shipping way is the post office.Pls check your order by logging in your own countries post office web or the paypal.com to get the shipping message. Please keep our URL, We will continue to have very good products!

We usually ship the item within 4-7 days. Tracking number will be provided. shipping to United States via USPS about 10 working days to arrive.shipping to other countries via HONGKONG POST about 20 working days to arrive.the fast shipping about 5-7 working days to arrive. USPS tracking https://www.usps.com HONG KONG POST tracking http://app3.hongkongpost.hk/CGI/mt/enquiry.jsp DHL tracking http://www.dhl.com

Can I cancle my order? Yes,you can.But you have to cancle the order before 12 hours after placing the order.If you cancle the order after 12 hours ,the order has been processing and shipping,we cann't stop the order from shipping ,pls understanding and cooperation us.Thank you! Can I change my shipping address? Yes you can.If the order has been shipped,you can contact your location post office to change the shipping address.If you need us change the shipping address,you need to inform us before we shipping. pls understanding and cooperation us.Thank you! Can I change my order size? Yes,you can.But you have to change the order size before 12 hours after placing the order.If you change the order size after 12 hours ,the order has been processing and shipping,we cann't stop the order from shipping ,pls understanding and cooperation us.Thank you!

If you need faster way,Pls link

http://www.luulla.com/product/283971/faster-shipping

If you don't know to choose which size ,pls link

http://www.luulla.com/product/286294/size-chart-for-items