We ship USPS First Class which usually takes 5-10 business days to arrive. If you need your item sooner, please contact me before placing an order.
If the items are made to order please allow 2-5 business days before shipping. We will send the tracking number to your email address.
We want to make sure that all our customers are happy and satisfied with our product! If item arrives broken or suddenly breaks we will refund the price of the product but not the shipping cost.
Terms of refund:
- An item has to be unworn, unwashed, in original box
- If the item broke due to customer's improper care it is not eligible for a refund.
- Customer is responsible for shipping the product back.
Many natural stones have small cracks and uneven textures and so the product can not be refunded due to its natural form.
Natural stone may be fragile, so please treat them with care :)
If you wash your item don't use harsh chemicals as it can ruin fabric, fade colors.
