Yes, we can ship with Dhl or Fedex. Contact us(feeys@outlook.com) if you need a faster delivery, we'll get back to you with the best delivery quotation for your destination. Please remind that at moment we can't ship outside the planet Earth.
Returns are accepted only the item is some quality question. We don't accept return for handmade and custom made items. We don't refund shipping costs. Please let your shipping address and paypal address, I followed the order address to send them.
the wrong shipping address I will not accept responsibility!
Please confirm the payment has been authorized in order, I dont accept payment unauthorized caused a refund!
Email us(feeys@outlook.com) if you have questions about the return.
We accept return if A. we sent you the wrong item, wrong size, wrong color or wrong style goods. B. there is any quality problem In other cases, the shipping cost of returning is on customer side. Customer has to mail the goods to our return address in China. We suggest using the registered mailing service since customer will be responsible for any missing or damage during the return shipment. We will deduct 30% of the total order cost as our restock process fee and the first shipping cost will be deduct as well. The rest payment will be refund to the same PayPal ID or credit card within 2 business days after we have signed the return goods. All orders must be return in its original package with all the tags on within 3 business days after you signed for it. We reserve the right to refuse all refunds (at our discretion) for the following reasons: if the product(s) have clearly been worn and used... i.e. food stains, perfume smells, tears, rips or other signs of use and abuse that were
Our shoes are customized products and accept personalized customization. If you have an idea, please contact me
Our canvas shoes are transported by China Post EUB and EVA sneakers are transported by yunexpress,
all items are shipped worldwide by from China.
Shoes need a production process, 3 to 7 days is the time to prepare.
The delivery of the parcel depends on the efficiency of your local postal service. Arrival time may vary between 10 days and 35 days after shipping. After the shipping we will forward you the parcel tracking code that you can check on your country postal service website. Please email us if you have more questions regarding the delivery.
You can check it by www.17track.net or www.yuntrack.com and USPS website.
