Hello, I have been trying to reach the seller regarding the above and their phone # has been disconnected. I need this transaction cancelled and a refund. The seller hasn't responded to my emails - thank you!

Is there a way to cancel this?

Hello Ashley,

Thank you for your order.

Please confirm the following information：

1 Color: color as same as the picture

2 Size: custom size （please check detailed sizes）

Bust- 34"

Waist- 29"

Hip- 37 1/2"

Shoulder to shoulder from back- 13 1/2"

Shoulder to floor- 58"

Full height from top of head to floor-67"

heels most likely be 3-4 inches

Your request: no built in bra and no beads

The size mentioned above is right for you? If not,to make the dress fit you, strongly recommend you to find a professional tailor shop to measure your custom sizes,the measuring method is in the dress link, you can check it.

You need measure below sizes:

1 bust=

2 waist=

3 hips=

4 shoulder to shoulder from back=

5 hollow to floor no shoes=

6 full height from top head to floor no shoes=

7 the dress shoes height=

Please contact us if you have any questions,look forward to your reply.

If you do not reply within two days, we will make the dress according to the information you provided.

Best Regards,

Anna

Dear,

Thank you for your order.

Please confirm the following information：

1 Color: white (the color in the picture is ivory,do you want white or picture color?)

2 Size: custom size （please check detail sizes）

bust :__35____inch

waist :___28___inch

hips :____33__inch

shoulder to shoulder :_18 inch (measured from back of shoulder)

hollow to floor no shoes :_____52__inch

full height from top head to floor no shoes 63 inches

the dress shoes heel height : 0 inches

The size mentioned above is right for you? If not,to make the dress fit you, strongly recommend you to find a professional tailor shop to measure your custom sizes,the measuring method is in the dress link, you can check it.

You need measure below sizes:

1 bust=

2 waist=

3 hips=

4 shoulder to shoulder from back=

5 hollow to floor no shoes=

6 full height from top head to floor no shoes=

7 the dress shoes height=

8 arm length(this size is for sleeve dress)=

9 armhole(this size is for sleeve dress)=

Please contact us if you have any questions,look forward to your reply.

If you do not reply within two days, we will make the dress according to the information you provided.

Best Regards,

Anna

Dear,

Thank you for your order.

Sorry for the late connection，I was on vacation.

The color pictured is white. Could you give me a deadline to receive the dress? We will try to help you get it earlier.

US4 detail sizes:

bust=33.5"

waist=26.5"

hips=36.75"

hollow to floor no shoes=58"

the dress shoes heel height=2"

I think US 4 may not be suitable for you.

To make the dress fit you, strongly recommend you to find a professional tailor shop to measure your custom sizes,the measure method is in the dress link, you can check it.

you need measure below sizes:

1 bust=

2 waist=

3 hips=

4 shoulder to shoulder from back=

5 hollow to floor no shoes=

6 full height from top head to floor no shoes=

7 the dress shoes heel height=

Please contact us if you have any questions,look forward to your reply.

If you do not reply within two days, we will make the dress according to the information you provided.

Best Regards,

Anna

Dear,

Thank you for your order.

Do you like white color as shown in picture? Could you tell you when you need it(specific date) ?We need it to make sure you can get it on time.

We will arrange the dress with US10,please check US10 detail sizes:

bust=36.5"

waist=29.5"

hips=39.75"

shoulder to floor through nipple no shoes=59"

the dress shoes height=2"

is that okay ? if not,to make the dress fit you, strongly recommend you to find a professional tailor shop to measure your custom sizes,the measure method is in the dress link, you can check it.

you need measure below sizes:

1 bust=

2 waist=

3 hips=

4 shoulder to shoulder from back=

5 shoulder to floor through nipple no shoes=

6 full height from top head to floor no shoes=

7 the dress shoes height=

8 arm length(this size is for sleeve dress)=

9 armhole(this size is for sleeve dress)=

Please contact us if you have any questions,look forward to your reply.

If you do not reply within two days, we will make the dress according to the information you provided.

Best Regards,

Anna

Dear,

Thank you for your order.

There are many kinds of blue,can you tell me the number of the color you want in our tulle color chart?Could you tell you when you need it(specific date) ?We need it to make sure you can get it on time.

We will arrange the dress with US2,please check US2 detail sizes:

bust=32.5"

waist=25.5"

hips=35.75"

shoulder to floor through nipple no shoes=58"

the dress shoes height=2"

is that okay ? if not,to make the dress fit you, strongly recommend you to find a professional tailor shop to measure your custom sizes,the measure method is in the dress link, you can check it.

you need measure below sizes:

1 bust=

2 waist=

3 hips=

4 shoulder to shoulder from back=

5 shoulder to floor through nipple no shoes=

6 full height from top head to floor no shoes=

7 the dress shoes height=

8 arm length(this size is for sleeve dress)=

9 armhole(this size is for sleeve dress)=

Please contact us if you have any questions,look forward to your reply.

If you do not reply within two days, we will make the dress according to the information you provided.

Best Regards,

Anna

Dear,

Thank you for your order.

Do you like picture color? When do you need the dress(specific date) ?

We will arrange the dress with US4,please check US4 detail sizes:

bust=33.5"

waist=26.5"

hips=36.75"

shoulder to floor through nipple no shoes=58"

the dress shoes height=2"

is that okay ? if not,to make the dress fit you, strongly recommend you to find a professional tailor shop to measure your custom sizes,the measure method is in the dress link, you can check it.

you need measure below sizes:

bust=

waist=

hips=

shoulder to shoulder from back=

shoulder to floor through nipple no shoes=

full height from top head to floor no shoes=

the dress shoes height=

arm length(this size is for sleeve dress)=

armhole(this size is for sleeve dress)=

Please contact us if you have any questions,look forward to your reply.

If you do not reply within two days, we will make the dress according to the information you provided.

Anna

Dear,

Thank you for your order.

Do you like picture color? When do you need the dress(specific date) ?

We will arrange the dress with US0,please check US0 detail sizes:

bust=31.5"

waist=24.5"

hips=34.75"

shoulder to floor through nipple no shoes=58"

the dress shoes height=2"

Is that okay ? if not,to make the dress fit you, strongly recommend you to find a professional tailor shop to measure your custom sizes,the measure method is in the dress link, you can check it.

you need measure below sizes:

bust=

waist=

hips=

shoulder to shoulder from back=

shoulder to floor through nipple no shoes=

full height from top head to floor no shoes=

the dress shoes height=

arm length(this size is for sleeve dress)=

armhole(this size is for sleeve dress)=

Please contact us if you have any questions,look forward to your reply.

If you do not reply within two days, we will make the dress according to the information you provided.

Anna

Dear,

Thank you for your order.

please leave your phone number,it is very important.

Do you like picture color? When do you need the dress(specific date) ?

We will arrange the dress with US0,please check US0 detail sizes:

bust=31.5"

waist=24.5"

hips=34.75"

shoulder to floor through nipple no shoes=58"

the dress shoes height=2"

Is that okay ? if not,to make the dress fit you, strongly recommend you to find a professional tailor shop to measure your custom sizes,the measure method is in the dress link, you can check it.

you need measure below sizes:

bust=

waist=

hips=

shoulder to shoulder from back=

shoulder to floor through nipple no shoes=

full height from top head to floor no shoes=

the dress shoes height=

arm length(this size is for sleeve dress)=

armhole(this size is for sleeve dress)=

Please contact us if you have any questions,look forward to your reply.

If you do not reply within two days, we will make the dress according to the information you provided.

Anna