Customer Reviews:
Ratings
4.7 / 5
Items Sold
307
Total Reviews
73
SORT BY
Reviews from buyers
Reviews from buyers
I want to return it. how can i get a return label?
Reviewed by Bella Simone on February 20, 2017
Hi Umbrell, received my dress today. It is PERFECT! Thank you so much at last something exactly like the picture. In fact it's even better. Beautiful. Thank you so much.
Reviewed by susmars on February 1, 2017
The buyer is satisfied with the purchase.
For the purchase on January 14, 2017
The buyer is satisfied with the purchase.
For the purchase on January 8, 2017
The buyer is satisfied with the purchase.
For the purchase on December 18, 2016
The buyer is satisfied with the purchase.
For the purchase on November 8, 2016
The buyer is satisfied with the purchase.
For the purchase on October 4, 2016
The buyer is satisfied with the purchase.
For the purchase on September 12, 2016
The buyer is satisfied with the purchase.
For the purchase on May 9, 2016
The buyer is satisfied with the purchase.
For the purchase on April 22, 2016
Thank you. We spoke via email yesterday that I need this by May 11th and you said I would have it by May 9th.
Reviewed by tandymsparkman on April 19, 2016
I need to withdraw a negative comment which got posted here by mistake. First, I live in Washington State, USA. When my Granddaughter gave me this site to order her prom dress and I realized it was out of the USA I was skeptical but took a chance anyway. When the dress arrived it didn't resemble the picture of the one I ordered and I contacted Luulla with this concern not realizing that this issue was being posted in the review section. Luulla responded promptly to my issue, but the next day when my Granddaughter tried it on we realized it was the correct dress and actually looked better on her than the picture. With that said I apologize for the first conversation getting put on the review and can say that Luulla came through with outstanding customer service, a great product and timely delivery. I recommend this store to all and will continue to buy from it.
Reviewed by Curry, Kevin on May 13, 2016
The buyer is satisfied with the purchase.
For the purchase on April 11, 2016
Dress was ordered in ivory but made in blush. My daughter said okay on the incorrect color because she didn't want a time crush in receiving the dress. The bodice is too large and we are hoping a local seamstress can redo the entire bodice. There is also an orange-tinted stain on the bodice of the dress, again hoping the seamstress/dry cleaner can get it out since it is noticeable on the breast area.
The dress style is gorgeous and is a beautiful choice for my daughter, I just hope it can be fixed and that I won't have to buy a second dress with prom in 3 weeks.
Reviewed by Thayer Rachael on April 10, 2016
The buyer is satisfied with the purchase.
For the purchase on February 18, 2016
The buyer is satisfied with the purchase.
For the purchase on February 16, 2016
The buyer is satisfied with the purchase.
For the purchase on February 16, 2016
The buyer is satisfied with the purchase.
For the purchase on February 16, 2016
The buyer is satisfied with the purchase.
For the purchase on February 10, 2016
The seller has refunded the purchase back to the buyer.
Buyer response:
Hi Dear
Thanks for your order on my shop,your desired dress is in good processing,and we will do our best for this dress,if you have any problem please contact me.
Can you tell me the delivery time you want?
Reviewed by GABRIELLA Fournier on January 28, 2016
