Customer Reviews:
Ratings
4.9 / 5
Items Sold
1978
Total Reviews
1710
SORT BY
Reviews from buyers
Reviews from buyers
I did not receive the item I ordered. Instead I received 3 separate items that are not my style or even my size. I've paid for shipping one way...Now I have to pay to ship back. :(
Hopefully - I didn't lose my money and will get a refund.
Reviewed by Lisa Ballard on August 19, 2015
The dress is too small and has been returned for a full refund!
Reviewed by Wanda J Bell on June 22, 2015
I am very pleased with this purchase! It arrived quickly after I purchased it, it fits perfectly and it is excellent quality. I will definitely a regular customer now! I love Whitelily.
Reviewed by Elisabeth Kornberg on May 12, 2015
The dress is advertised as Blue and White. It is anything but white. It is tan/campaign at best. Asked for refund 6 days after receiving the dresses and was told NO, I only had 5 days. Will not do business with this seller again, and I am very reluctant to use luulla.com at all for any purchases.
Reviewed by Joe seymour on May 19, 2015
Whitelilly, I am still waiting for the information as to where I can return this item as it did not fit properly. I have made contact regarding this previous to the time to return and still have not heard anything. Kindly verify the return address and credit the account.
Jose/Natalie Lopez
Reviewed by Natalie Lopez on April 10, 2015
Quick shipment
Reviewed by Julia_1426 on March 20, 2015
I don't like the quality of the material.
Reviewed by Lorilee Graham on April 7, 2015
Hi, I was wondering if there is an estimate date in the dresses arrival. Please let me know ASAP! Thank you so much.
Reviewed by Melissa de la Fuente on March 1, 2015
Does not get in touch with customers! I need to exchange my suit for a different size, and zero contact has been made on their part.
Reviewed by Christy Lester on February 9, 2015
I opted to return this purchase to the seller and was met with rudeness all along the way. From waiting days to respond to my first messages, to refusing to give me the return address at my request (when I asked for the address, they replied, "The address is on the package we sent you."), this was far more difficult than it had to be. I initially contacted the seller about returning the swimsuit on February 9, 2015, and after weeks of trying to get all the information I needed to return it, I finally received a partial refund (they did not refund any shipping costs) today (March 11). Of course no business likes to see things returned to them, but I feel the seller could - and should - have been much kinder and more helpful throughout the process.
Reviewed by Sarah Ramage on March 11, 2015
No dress, no tracking number, no response to email.
Reviewed by Anna Floyd on January 16, 2015
hi
the dress has arrived and is great ( #AP-235405 ) very fast service :)
best regards, Hugrun Haraldsdottir Iceland
Reviewed by hugga on January 13, 2015
I haven't received my package 12/24/2014
Reviewed by Julie Wilson_1 on December 24, 2014
I would like to return this item. This dress was just delivered and it is too large and the color is not as it appears in the photo. Very disappointed, please provide instructions to return and refund.
Reviewed by Smallwood Ashleigh on December 23, 2014
Fantastic service! Thank you.
Please email me my FedEx tracking # urgent.
Reviewed by Leenheer, Maureen on December 13, 2014
Hi, Unfortunately, I would like to return this item for a refund. The zipper barely works. What do I need to do to return it? Thank you,
-Coe
cpaypal@laughingnaiad.com
Reviewed by Roberts, Coe on December 6, 2014
Love them!
Reviewed by Marilyn San on March 17, 2015
TERRIBLE!!! DONT BUY FROM THIS SELLER. They wouldnt refund me.... The package was delivered on 12/1, there was no receipt or tag or anything. It didnt fit right so I put it in the mail on 12/8 (one week later). Her refund policy states 7 days from delivery date (12/1) so 7 days marks Sunday 12/7 - mail doesnt even go out on Sundays and it was in the mail on Monday 12/8 and they wouldnt refund me. Getting Luulla involved. Awful. They have a ton of bad reviews anyway. STAY AWAY!!!!!
Reviewed by Amber Hamilton on December 10, 2014
everything arrived quickly, good condition.
Reviewed by June Bartos on December 3, 2014
I returned the dresses and never got my $230 back. Would not order from this person ever again. Having to contact Luulla
Reviewed by clairchristiansen on November 16, 2014
