Luulla Copyright and Intellectual Property Policy
Luulla is a global marketplace for small businesses to buy and sell goods online. We have a zero tolerance policy towards seller that infringes the copyright or trademark of other companies or brands. If you believe that your intellectual property rights have been infringed, please notify us by sending us an email to support@luulla.com.
Luulla may respond to a proper copyright infringement notice by removing or disabling access to material claimed to be subject of infringing activity, or Luulla may remove or discontinue service to the repeated offenders. To submit a notice of claimed infringement to us, please follow the procedures for reporting infringement by following the steps as listed in the following section of this page.
Our agent will respond to your infringement submission report within 48 hours time, and at times will contact you through email to obtain more information and documents in assisting our investigation. The investigation may take up to 3 working days.
The following are requirements for submitting notices of infringement and counter-notices to Luulla
Luulla may respond to a proper copyright infringement notice by removing or disabling access to material claimed to be subject of infringing activity, or Luulla may remove or discontinue service to the repeated offenders. To submit a notice of claimed infringement to us, please follow the procedures for reporting infringement by following the steps as listed in the following section of this page.
Our agent will respond to your infringement submission report within 48 hours time, and at times will contact you through email to obtain more information and documents in assisting our investigation. The investigation may take up to 3 working days.
The following are requirements for submitting notices of infringement and counter-notices to Luulla
Procedure for Reporting Copyright or Intellectual Property Infringements
If you believe that material or content residing on or accessible through the services infringes the copyright or trademark, please send a notice of copyright infringement containing the following information to the support@luulla.com
1. A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright that has been allegedly infringed.
2. Identification of works or material being infringed.
3. Identification of the materal that is claimed to be infringing including information regarding the location of the infringing materials that the copyright owner seeks to have remoded, with sufficient details so that company is capable of finding and verifying its existance
4. Contact information about the notifier including address, telephone number and email address.
5. A statement that the notifier has a good faith belief that the material identified in (3) is not authorized by the copyright owner, its agent or the law.
6. A statement made under the penalty of perjury that the information provided is accurate and the notifying party is authorized to make the complaint on behalf of the copyright owner.
1. A physical or electronic signature of a person authorized to act on behalf of the owner of the copyright that has been allegedly infringed.
2. Identification of works or material being infringed.
3. Identification of the materal that is claimed to be infringing including information regarding the location of the infringing materials that the copyright owner seeks to have remoded, with sufficient details so that company is capable of finding and verifying its existance
4. Contact information about the notifier including address, telephone number and email address.
5. A statement that the notifier has a good faith belief that the material identified in (3) is not authorized by the copyright owner, its agent or the law.
6. A statement made under the penalty of perjury that the information provided is accurate and the notifying party is authorized to make the complaint on behalf of the copyright owner.
Removal of Allegedly Infringing Material
Once proper Bona Fide Infringement Notification is received by the designated agent, Luulla may remove or disable access to the material infringing upon the intellectual property. If Luulla removes or disable access to the content in response to an infringement notice, Luulla will make reasonable attempts to notify the member that Luulla has removed or disabled access to the material. Repeat offenders will have all material removed from the system and Luulla will terminate such member's access to the service
Procedure to Supply a Copyright Counter Notice
If the content provider, seller on Luulla or user believes that the material that was removed is not infringing, or the content provider believes that he or she has the right to upload or use such materials from the copyright owner or the copyright owner's agent. The content provider may send a counter nofice. Please do not reactivate the material or listing yourself. The counter notice must contain the following information to the designated agent.
1. A physical or electronic signature of the content provider, member or user
2. Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or disabled
3. A statement that the content provider, member or user has a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material.
4. The content's provider , member's or user's name, address, telephone number, email address, and a statement that such person or entity consents to the jurisdiction of the Federal Court for the judicial district in which the member's address is located,or if your address is located outside the United States, for any judicial district in which Luulla is located, and that you will accept service of process from the person who provided notification of the alleged infringement.
If a counter notice is received by the designated agent, Luulla may send a copy of the counter-notice to the original complaining party informing that person that Luulla may replace the removed material or cease disabling it in 10 business days. Unless the copyright or intellectual property owner files an action seeking a court order agains the member, the removed material may be replaced or restored in 10 to 14 business days after receiving the counter-notice, at 's discretion.
1. A physical or electronic signature of the content provider, member or user
2. Identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or disabled
3. A statement that the content provider, member or user has a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material.
4. The content's provider , member's or user's name, address, telephone number, email address, and a statement that such person or entity consents to the jurisdiction of the Federal Court for the judicial district in which the member's address is located,or if your address is located outside the United States, for any judicial district in which Luulla is located, and that you will accept service of process from the person who provided notification of the alleged infringement.
If a counter notice is received by the designated agent, Luulla may send a copy of the counter-notice to the original complaining party informing that person that Luulla may replace the removed material or cease disabling it in 10 business days. Unless the copyright or intellectual property owner files an action seeking a court order agains the member, the removed material may be replaced or restored in 10 to 14 business days after receiving the counter-notice, at 's discretion.
Contacting Luulla
If you have any questions, complaints with respect to the issue of copyright and trademark infringement, you may contact us at support@luulla.com.
Designated Agent to Receive Notification of Claimed Infringement:
Attn: Designated Agent
Luulla Technology Sdn Bhd
D-21-2, Bay Avenue, Lorong Bayan Indah 2, Bayan Lepas, 11900, Pulau Pinang, Malaysia.
Email: support@luulla.com
Fax: +60321784859
Designated Agent to Receive Notification of Claimed Infringement:
Attn: Designated Agent
Luulla Technology Sdn Bhd
D-21-2, Bay Avenue, Lorong Bayan Indah 2, Bayan Lepas, 11900, Pulau Pinang, Malaysia.
Email: support@luulla.com
Fax: +60321784859